AI in the Workplace Environment [Part 2/2]

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March 11, 2019

In part one of this series, we looked at how AI will play a big role in workplace personal organisation and space management. Continuing on from this, let’s take a look at other ways AI will affect future workplaces.

Tackling Unpredictable Headcounts

Whilst technology developments have created a range of new job types, a common concern is that technology will render human labour unnecessary in some industries.

Organisations are uncertain about how many employees they will need in the future, and what job functions they will be performing, and so this creates the issue of being unable to forecast the space required to accomodate a workforce.

As one of the leading forces in technology, Artificial Intelligence is contributing to this issue, however, is also providing a potential solution.

Currently, organisations are dealing with unpredictable headcount with one of two solutions – hot-desking, as discussed in a previous post, or by having separate working spaces to supplement the core-leased space.

However, as AI platforms become more sophisticated, they will be able to manage the employment process as well as daily workflow. Eventually, these platforms will be able to resolve the problem they are causing, by using data insights to predict future headcounts and manage work space accordingly.

Improving the Workplace Experience

Not only will AI be able to manage employment processes, but it will also help enhance the working lives of current employees.

AI platforms will be able to free up employee time by acting as a concierge service, performing simple tasks such as organising lunch and running errands. As these platforms become more advanced, they will be able to anticipate employee needs before they are even aware of them.

AI will also work to create a seamless working day, performing functions such as predicting equipment maintenance and automating repairs. By creating a safer, more reliable environment, this will ensure a more productive and healthier workplace.

As they learn more about us, AI platforms will start to anticipate our needs before we are even aware of them.

Finally, AI will work to improve overall well-being. Personal health devices, which are becoming more and more popular, will connect with AI assistants, providing important health data. From this, AI will be able to assess when we are tired, stressed or just need a break. Based on this information, they can automatically schedule breaks, keep an eye on our snacking and find opportunities for us to be active — managing our well-being more effectively than we ever could.

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